Customer Support & Maintenance
Our Customer Support & Maintenance Services
At Acetteck Elevators, we believe that an elevator’s true performance is measured long after installation. Reliability is not a one-time achievement — it is a continuous promise. Our Customer Support & Maintenance Services ensure every elevator we install delivers safe, smooth, and uninterrupted performance throughout its life.
From regular inspections to emergency breakdown support, our maintenance team keeps your elevator running like a steady pulse through every floor of your building. With advanced diagnostic tools, genuine spare parts, and trained technicians, we deliver the kind of care that keeps people and buildings moving comfortably and safely.
Frequently Asked Questions
We provide a wide range of lift solutions including Home Elevators, Villa Elevators, Passenger Elevators, Hospital Elevators, Goods Elevators, and Modernization services tailored to different building needs.
Installation time typically ranges from 30 to 60 days, depending on elevator type, shaft readiness, and building structure
Yes. Our team offers round-the-clock customer support and emergency breakdown services to ensure uninterrupted elevator operation.
With proper maintenance, our elevators last 20–25 years or more, thanks to durable components and high-quality engineering.
Absolutely. We provide modernization solutions that improve safety, speed, comfort, and energy efficiency without replacing the entire elevator.
Yes. All our elevators are equipped with Automatic Rescue Device (ARD), allowing the cabin to safely reach the nearest floor during a power outage.
Yes. Customers can choose from various cabin styles, ceilings, lights, panels, mirrors, and handrails to match the building’s aesthetic.
Our elevators range from 320 kg for home elevators to 2000+ kg for hospitals and commercial buildings, based on customer requirements
